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Metro Driver Manager M/F

Vacancy details

General information

Position description

Job title

Metro Driver Manager M/F

About the company

RATP Dev, in the Middle East and across the world, is committed to developing and optimizing public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge.

RATP Dev Middle East is the regional head office of RATP Dev which operates and maintains urban transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai for 10 years, RATP Dev Middle East has become a leading innovative and sustainable mobility players in the MENA region. Recognized as a worldwide expert in automated metro, RATP Dev has been awarded significant contracts in the Middle East and is now operating a total of 5 driverless metro lines in the region, including two of the Riyadh metro in Saudi Arabia.

In the larger MENA region, RATP Dev operates Algiers metro, Algeria's tramway networks, and Casablanca (Morocco) tramways. RATP Dev will soon be in charge of the operations and maintenance of Cairo Line 3 and its future extension therefore we are actively sourcing quality talent for this new and exciting venture in Egypt.

About the job

The Driver Manager ensures the operational service and matches the high level of security and safety and quality of service required by the KPIs. The Driver Manager responsible for running of trains and for the management of :

o Safety of passengers and employees.
o Quality of service for passengers.
o Interface with maintenance to ensure trains follow the time table.
o Daily train checking taking into account safety procedures.
o Daily train checking taking into account quality of services.
o Monitoring Drivers on the job and check their fitness during the “sign-on”.
And he/she :
• Participates in solving any breakdown in case of any incident.
• Assists in hiring of Drivers' Supervisors and Drivers.
• Assists in Training and Competency of Drivers.
• Is Interface with Rolling Stock maintenance.
• Is Responsible for preparing and timely updating documentation of transport Department.
• Is Responsible for the training of Driver Department employees.
• Liaises with the CCP & PCP Managers, CCP Traffic Controller and Operation Engineering Department.
• Ensures a high quality safe service for the passengers of Cairo Metro Line 3 in accordance with the operational KPIs.
• Before COD (Commercial Operation Date) :

- Responsible for a team of Drivers' supervisor and Drivers
- Assist in the recruitment of the traffic employees as per the hiring plan.
- Manage the writing of traffic procedures in normal, de-graded and emergency mode.
- Supervise the training of Train Pilots and involvement directly in the training of Traffic Assistant Managers.
- Organize in detail, the daily schedule of his team.
- Take appropriate decisions in case of any deviation from the planned program

• During ETR (Empty Trial Running):

- Participate in the definition of the ETR programme.
- Organize the work of Driver Department to run tests during ETR.
- Draw up the roster of Drivers to run trains.
- Responsible to run some tests.
- Participate in the overall analysis of the results, with other Operation team members.

• After COD (Commercial Operation Date):

- Responsible for the safe operation of trains.
- Responsible to the Director-Operation to achieve the level of service defined in the contract.
- Responsible to enforce the promulgated time table.
- Assist in solving any breakdown whenever called upon to do so.
- Prepare daily reports regarding the running of train services with respect to their punctuality or any unusual events affecting the traffic.
- Prepare correspondences, standard operating procedures and time tables.
- Work in close co-ordination with CCP.
- Applying traffic engineering skills in areas of traffic management, safety improvement, accident reports, speed limit revisions, complaint investigation and analysis.
- Direct employee compliance with policies, procedures and practices.
- Interact with various direction to co-ordinate schedule and procedural changes and ensure quali


• Diploma / Degree in Engineering or B.Sc./M.Sc. with Physics / Electronics / Computer Science.
• English language (Fluent) and local language.
• Drafting operation rules & procedures
• Drafting training documentation
• Developing cooperative relationships with internal and external actors
• Industrial projects and their commissioning
• Full involvement in the safety issues (personnel & equipment)
• Having strong oral and written communication skills
• Management skills

• Driving license
• Qualified for driving trains

• Minimum 10 years' experience of extensive proven gained in a railway operation or similar environment.
• Demonstrated knowledge and skills in managing and developing team effectively and a large operational workforce (human, social, organisation and technical).
• Preferred minimum experience of at least 3-5 years in frontline operations or CCP.
• Previous experience of setting up processes and training.

Benefits & how to apply

Competitive packages. You may apply on LinkedIn or on our website:

Other requirements for the role

• Possess extensive knowledge of railway systems.
• Ability to undertake “hands on” work in core area and on safety issues.
• Extensive knowledge of start-up operations.
• Leadership skills.
• Basic comprehension of Electrical power and Mechanical Engineering.
• Thoroughness in planning and execution.
• Quality conscious.
• Well-developed written and oral communication skills, inter personal skills, organising and industrial relation skills.
• Mentoring skills.
• Ability to put organization before self.
• Ability to analyse situations and take quick decisions.
• Perseverance.
• Demonstrated capability of developing innovative solutions to manage sensitive industrial relations issues.
• Excellent Planning, Conceptual and Consultative skills. Effective co-ordination.
• Must be able to work under pressure and meet strict deadlines.
• Well adept at time-management.

Contract type

01 - Permanent contract

Contractual hours


Position localisation

Job location

Middle-East/North Africa

Base location


Candidate criteria

Level of education required

Bachelor or equivalent

Level of experience required

From 10 to 20 years


  • Arabic (D - Mother tongue)
  • English (C - Fluent)


Vacancy start date