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Deputy Operations & Engineering Manager M/F

Vacancy details

General information

Position description

Job title

Deputy Operations & Engineering Manager M/F

About the company

RATP Dev, in the Middle East and across the world, is committed to developing and optimizing public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge.

RATP Dev Middle East is the regional head office of RATP Dev which operates and maintains urban transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai for 10 years, RATP Dev Middle East has become a leading innovative and sustainable mobility players in the MENA region. Recognized as a worldwide expert in automated metro, RATP Dev has been awarded significant contracts in the Middle East and is now operating a total of 5 driverless metro lines in the region, including two of the Riyadh metro in Saudi Arabia.

In the larger MENA region, RATP Dev operates Algiers metro, Algeria's tramway networks, and Casablanca (Morocco) tramways. RATP Dev will soon be in charge of the operations and maintenance of Cairo Line 3 and its future extension therefore we are actively sourcing quality talent for this new and exciting venture in Egypt.

About the job

The Duty Operations & Engineering Manager is in c harge of applying the operational policy defined in accordance with the Operation Direction. He/She has to manage training & documentation, Planning Managers and training & documentation and dispatching officers and Planners.
• Assists the Operation Director in his duties.
• Develops the transport offer is delivered in accordance with transport manager, maintenance, customer services and HR directions.
• Is responsible for setting up processes, methods, and organisation for operations & engineering, such as :
o Railway safety (Regulation, Security & Safety, Internal Control) and Operation training (making sure that all opertaion staff is trained, writing all training documents and training plan, … ),
o Running of line 3 and futures extensions of line 3 (Phase 4) ensuring the adatped transport offers,
o Providing the timetables planning of train services, overseeing the roster of all operations staff,
o Increase passeneger revenue incomes.
• Ensures relations with the various services (maintenance, operations, customer service, quality and HR teams, ...).
• Defines medium- and long-term strategies for operations for the line(s) he manages.
• Prepares, validates and deploys corrective action plans following performance analyses (including service reability analysis, performance, service regulation calculation, planning staff, roster scheduling and timetables preparation, …).
• Analyzes the traffic and the revenues analysis in other to prepare adjusted timetables and the training to be prepared and managed.
• Guarantees operational KPI targets of the line are met.
• Interviews and validates new staff after the HR process.

Personnel, who manage, perform and verify work affecting quality, railway safety, workplace safety (OH&S) and impacting on the environment shall:

• Ensures staffs under their control are aware of their responsibilities relating to the company's Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.
• Initiates actions to prevent the occurrence of non-conformance relating to the company's Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.
• Identifies and record problems relating to the company's Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.
• Initiates, recommend or provide solutions to issues relating to the company's Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.


• Diploma / Degree in Engineering or B.Sc./M.Sc. with Physics / Electronics / Computer Science.
• English language
• Defining medium and long term strategies for Operation of the lines
• Drafting operation rules & procedures
• Drafting training documentation
• Management skills
• Communication skills (Oral and Written)
• Minimum 5 years' experience of extensive proven gained in a railway operation or similar environment.
• Demonstrated knowledge and skills in managing contracts and a large operational workforce (human, social, organisation and technical).

Benefits & how to apply

Competitive packages. You may apply on LinkedIn or on our website:

Other requirements for the role

• Possess extensive knowledge of railway systems.
• Ability to undertake “hands on” work in core area and on safety issues.
• Extensive knowledge of start-up operations.
• Leadership skills.
• Basic comprehension of Electrical power and Mechanical Engineering.
• Thoroughness in planning and execution.
• Quality conscious.
• Well-developed written and oral communication skills, inter personal skills, organising and industrial relation skills.
• Mentoring skills.
• Ability to put organization before self.
• Ability to analyse situations and take quick decisions.
• Perseverance.
• Demonstrated capability of developing innovative solutions to manage sensitive industrial relations issues.
• Excellent Planning, Conceptual and Consultative skills. Effective co-ordination.
• Must be able to work under pressure and meet strict deadlines.
• Well adept at time-management.

Contract type

01 - Permanent contract

Contractual hours


Position localisation

Job location

Middle-East/North Africa, Saudi Arabia

Base location


Candidate criteria

Level of education required

Bachelor or equivalent

Level of experience required

From 10 to 20 years


  • English (C - Fluent)
  • Arabic (D - Mother tongue)


Vacancy start date