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IT/OT Manager M/F

Vacancy details

General information

Position description

Job title

IT/OT Manager M/F

About the company

RATP Dev, in the Middle East and across the world, is committed to developing and optimizing public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge.

RATP Dev, a subsidiary of the RATP Group, ensures the operation and maintenance of urban and interurban transport networks in 12 countries through over 110 subsidiaries. With over 18,000 employees and the expertise and backing of a global leader in public transportation, our subsidiaries provide performance, dynamism and reliability to our customers and passengers to their networks.

RATP Dev Middle East is the regional head office of RATP Dev which operates and maintains urban transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai for 10 years, RATP Dev Middle East has become a leading innovative and sustainable mobility player in the Middle East and North Africa (MENA) region.

RATP Dev in the Middle East will soon be in charge of the operations and maintenance of Cairo Line 3 and its future extension therefore we are actively sourcing quality talent for this new and exciting venture in Egypt.

About the job

* To manage IT IS Department and make sure that business continuity and disaster recovery solutions are in place at all times.
* To manage the company IT & IS subcontractors (hardware and software suppliers, Internet providers, etc) and to manage the cost base.
* To manage and ensure that that there is appropriate support across the company for hardware and software at all levels.

• To establish, source and maintain the IS/IT, to meet the needs of the various users and divisions.
• To maintain the computer system (hardware and software) and provide recommendations for upgrades / enhancements.
• To ensure that appropriate security and backup policies are in place for the safeguarding of the company database
• To provide assistance and service across the company with respect to hardware and software requirements to ensure that all users are operational at all times.
• To conduct investigations into failures and ensure implementation of recommendations.
• To implement and follow-up the suitable cybersecurity aspects
• To review annual budget, maintenance expenses and explain monthly budget variances
• To oversee the drive for improved system performance.
• To participate in the design, testing, implementation, modifications, documentations of systems, applications and infrastructure
• To manage and integrate interfaces between different systems
• To ensure the accuracy of data in all systems
• To implement the functional business analysis of current systems, map process and services of the information system
• To deliver specifications using agreed standards and tools, to achieve a well-engineered result
• To effectively and efficiently meet business needs and objectives Root Cause Analysis and design of process improvements.
• To control and administer the servers, resources, back-up policy and access rights
• To document and keep-up to date the installation and configurations of systems
• To ensure reliability and security of the information system Project management:
• Define project specifications, process and metrics
• Design and manage a road map of projects to allow the company to improve its information system
• Gather current issues and provide pro-active solutions with applications
• To undertake any other duties as assigned.


• Qualification in IT & IS Management

• IT, IS, Data management knowledge and skills
• Technical database knowledge and skills
• Change management
• Analytical ability
• Affinity for number
• Dealing with Complexity
• Ability to present at an Executive level
• Verbal Communication
• Written Communication
• Use Analytical Tools
• Attention to Detail
• Autonomous SQL knowledge
• Database Analysis knowledge
• Good problem solving skills Process mapping
• EAM such Maximo

• At least, 10 years' relevant experience in IT IS management.
• Spent at minimum 5 years in the railway IT IS implementation and maintenance environment.
• Have an experience in the change management culture

Benefits & how to apply

Competitive remuneration package

Other requirements for the role

• IT/IS expert
• Management skills
• Ability to communicate with staff of all levels
• Ability to supervise and control
• Possess analytical and critical ability
• Negotiation and decision-making ability
• Possess self-drive and enthusiasm
• Problem solving ability
• English - fluent in speaking, reading and Arabic native language preferred

Contract type

01 - Permanent contract

Contractual hours


Position localisation

Job location

Middle-East/North Africa, Egypt

Base location


Candidate criteria

Level of education required

Bachelor or equivalent

Level of experience required

From 10 to 20 years


  • English (C - Fluent)
  • Arabic (D - Mother tongue)


Vacancy start date