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IT Manager M/F

Vacancy details

General information

Position description

Job title

IT Manager M/F

About the company

RATP Dev, in the Middle East and across the world, is committed to developing and optimizing public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge.

RATP Dev Middle East is the regional head office of RATP Dev which operates and maintains urban transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai for 10 years, RATP Dev Middle East has become a leading innovative and sustainable mobility players in the MENA region. Recognized as a worldwide expert in automated metro, RATP Dev has been awarded significant contracts in the Middle East and is now operating a total of 5 driverless metro lines in the region, including two of the Riyadh metro in Saudi Arabia.

In the larger MENA region, RATP Dev operates Algiers metro, Algeria's tramway networks, and Casablanca (Morocco) tramways. RATP Dev will soon be in charge of the operations and maintenance of Cairo Line 3 and its future extension therefore we are actively sourcing quality talent for this new and exciting venture in Egypt.

About the job

The IT Manager is responsible for the implementation and management of Information Technology solutions and processes that will be necessary for the efficient operation and maintenance of Cairo Line 3 daily activities and services. The primary duties will be:
- Develop, implement and manage the IT strategy and budget and ensure the strategy supports the company's business objectives including ongoing development in response to the fast-changing business environment.
- Develop and implement IT-related plans and procedures
- Ensure that robust contingency, risk management, and business continuity plans are in place for Cairo Line 3 IT services and that these are coordinated with the general business continuity plans
- Maintain and enforce standards and protocols for the use of information and communication technologies
- Manage the IT team and develop its skillset in line with the professional development requirements for IT, including, business analysis, programme and project management
- Lead on the implementation of the IT strategy, specifically the IT infrastructure and corporate IT programme portfolio, reporting to senior management on issues and risks
- Take overall responsibility for the portfolio of programmes delivering IT investment for Cairo Line 3
- Manage IT strategic sourcing and procurement
- Work with NAT client, technology partners and the wider RATP Group to ensure integration and leverage of IT investment
- Lead on the co-ordination of IT related activity across all departments, actively prioritising competing programmes and projects and allocating available resources effectively/to drive greatest return on investment
- Inspire creativity and flexibility in the management and application of IT
- Take responsibility for the development and implementation of Cairo Line 3 information security in accordance with the information management strategy, ensuring all statutory requirements are meet
- Take responsibility for development, delivery and/or monitoring (as appropriate) for the IT service delivery by IT service providers, including Cairo Line 3 in-house IT services, and the contracts with key suppliers.
- Monitor and manage the performance of IT-related systems and services, in respect of their contribution to business performance and the meeting of client KPIs
- Provide regular assessments of delivery against strategic objectives and budget
- Establish strong working relationships with IT service providers, working jointly to improve cost-effectiveness, to assure value for money, delivery performance, customer satisfaction and innovation.
- Demonstrate the contribution that technology can make to business objectives, defining strategy, validating business needs, taking into account the opportunities afforded by technology developments coupled with the implications of change on Cairo Line 3 services and all stakeholders


- Should possess minimum 5 years of experience in IT management
- Strong analytical and problem solving capacities
- Experience as a business analyst or clear demonstration of ability to translate business requirements into technology solutions
- Experience in project management (certification is a plus)
- Experience in delivery of Change Management
- Exposure to public transport desirable
- Good relationship building and interpersonal skills
- Strong stakeholder management capability
- Ability to provide internal consulting to senior management and staff
- Strong written and verbal communication skills.
- Fluent in English – speaking, reading and writing, Arabic is a plus
- Bachelor Degree in Engineering, Computer Science / IT

Benefits & how to apply

Competitive package and you can apply on our website: or LinkedIn

Other requirements for the role


Contract type

01 - Permanent contract

Contractual hours


Position localisation

Job location

Middle-East/North Africa, Egypt

Base location


Candidate criteria

Level of education required

Bachelor or equivalent

Level of experience required

From 5 to 10 years


Vacancy start date