General information

Position description

Job title

IT/OT Manager M/F

About the company

RATP Dev, is a multinational French company, operating across the world, is committed to developing and optimizing public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion, and determination in welcoming challenge.

RATP Dev Middle East is the regional head office of RATP Dev which operates and maintains urban transportation systems in 13 countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai for 10 years, RATP Dev Middle East has become a leading innovative and sustainable mobility players in the MENA region. Recognized as a worldwide expert in automated metro, RATP Dev has been awarded significant contracts in the Middle East and is now operating a total of 5 driverless metro lines in the region, including two of the Riyadh metro in Saudi Arabia.

In the larger MENA region, RATP Dev operates Algiers metro, Algeria's tramway networks, and Casablanca (Morocco) tramways. RATP Dev will soon be in charge of the operations and maintenance of Cairo Line 3 and its future extension therefore we are actively sourcing quality talent for this new and exciting venture in Egypt.

About the job

RESPONSIBILITIES/DUTIES:
• To manage the IT/IS maintenance Department
• To establish, source and maintain the IS/IT, to meet the needs of the various users and divisions.
• To maintain the computer system (hardware and software) and provide recommendations for upgrades / enhancements.
• To ensure that appropriate security and backup policies are in place for the safeguarding of the company database
• To provide assistance and service across the company with respect to hardware and software requirements to ensure that all users are operational at all times.
• To conduct investigations into failures and ensure implementation of recommendations.
• To implement and follow-up the suitable cybersecurity aspects
• To establish, source and maintain IT system to meet the needs of the various users and divisions.
• To maintain the computer system (hardware and software) and provide recommendations for upgrades / enhancements.
• To ensure that appropriate security and backup policies are in place for the safeguarding of the company database
• To review annual budget, maintenance expenses and explain monthly budget variances
• To provide assistance and service across the company with respect to hardware and software requirements to ensure that all users are operational at all times.
• To oversee the drive for improved system performance.
• To participate in the design, testing, implementation, modifications, documentations of systems, applications and infrastructure
• To manage and integrate interfaces between different systems
• To ensure the accuracy of data in all systems
• To implement the functional business analysis of current systems, map process and services of the information system
• To deliver specifications using agreed standards and tools, to achieve a well-engineered result
• To effectively and efficiently meet business needs and objectives Root Cause Analysis and design of process improvements.
• To control and administer the servers, resources, back-up policy and access rights
• To document and keep-up to date the installation and configurations of systems
• To ensure reliability and security of the information system Project management:
o Define project specifications, process and metrics
o Design and manage a road map of projects to allow the company to improve its information system
o Gather current issues and provide pro-active solutions with applications
• To manage the personnel of the IT IS department
• To undertake any other duties as assigned.

Requirements

QUALIFICATIONS:
• Qualification in IT & IS Management

KNOWLEDGE:
• IT, IS, Data management knowledge and skills
• Technical database knowledge and skills
• Change management
• Analytical ability
• Affinity for number
• Dealing with Complexity
• Ability to present at an Executive level
• Verbal Communication
• Written Communication
• Use Analytical Tools
• Attention to Detail
• Autonomous SQL knowledge
• Database Analysis knowledge
• Good problem solving skills Process mapping
• EAM such Maximo

EXPERIENCE:
• At least, 10 years' relevant experience in IT IS management.
• Spent at minimum 5 years in the railway IT IS implementation and maintenance environment.
• Have an experience in the change management culture

DESIRED BEHAVIORS & EXPERIENCES
• IT/IS expert
• Management skills
• Ability to communicate with staff of all levels
• Ability to supervise and control
• Possess analytical and critical ability
• Negotiation and decision-making ability
• Possess self-drive and enthusiasm
• Problem solving ability
• English - fluent in speaking, reading and Arabic

Benefits & how to apply

www.ratpdev.com/en

Contract type

01 - Permanent contract

Contractual hours

Full-time

Position localisation

Job location

Africa, Egypt

Base location

Candidate criteria

Level of education required

Bachelor or equivalent

Level of experience required

From 10 to 15 years